Holiday Inn Express - Williamsburg Busch Gardens Area, an IHG Hotel

The room was very spacious, the hotel is VERY close to Busch Gardens. Everything was clean and comfortable besides the pillows, they sucked, but that is common I feel. The breakfast was right on your way out so you can easily grab a cup of coffee to start your day. Something silly I really liked that I haven't see at another hotel. HAND SOAP! Right there by the sink, in the same newer bottles the shampoo/conditioner/body wash is in, as well as hand cream. Such a nice touch!

The breakfast was good, not great. The food was emptying out, the workers couldn’t keep up because it was the holiday and was real busy. So prepare for this. I would get extra workers for this time. They worked hard and did their best. The area was extremely clean before and after but with the crowds, the tables were not being cleaned between parties. Not the employees fault, they were trying to keep up with the food quantities being available. The pancake machine needs to be replaced, too slow and we didnt do it because of the long waiting line and we love pancakes. Get a waffle machine!! So much easier and less complicated. The last day the worker said that the pancake machine was broken.

Location

The hotel is in good location if you look for a place near Buschgardens, peacefull and green location, The hotel and rooms very clean, neat, nice staff. There is a coffe machine available in the lobby.

We were thrilled with the space in the room, even with a king sized bed. The little love seat was perfect. Being on the third floor was nice and quiet. Each time we spoke with staff they were extremely helpful, respectful and you always felt like they enjoyed working at this Holiday Inn Express.